SUPPORT
Frequently asked questions. Can't find an answer? Post in Help & Bug Reports.
How do I start playing?
Create your game account in the launcher, download the client under Download and log in through the launcher.
The launcher won't start. What can I do?
Check the launcher error, install any missing official Windows components and contact staff through private support. Include the exact error and a screenshot if possible.
I forgot my password.
See account recovery.
How do I report a bug or a rule violation?
Post in Help & Bug Reports. Include your character name, the time it happened and a screenshot if possible.
Contact
Contact the staff team through private support in the launcher.